[Resolved]  Mother Dairy — misleading by mother dairy and state bank of india

Address:New Delhi, Delhi, 110089

I saw a poster at mother dairy booth no 576 of rohini sector 16 that use sbi card and get rs. 50 after 20 days. I asked the vendor and taken card no.[protected] on[protected]. I purchased milk through this card till[protected] and asked for deduction of rs. 10/= and not crediting rs. 50 (Incentive amount). He denied for both and told company is not sending amount.

Then i cancell the card for the following reason on 22-12-17
1. Rs. 10 deducted every month by sbi without any information
On poster hanged at booth no 576. (Deducted for two months)
2. Inspite of repeated enquiries from booth vendor, there was no credit till 22.12.17 of incentive of rs. 50/=

This practice is totally cheating with customers. Kindly look into the matter and reverse rs. 10+10 (Monthly deduction)+50 incentive amt= total rs.70/= and instruct vendor of booth no 576 to return the same.
S. K. Jain
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Mar 7, 2018
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2018
Mother Dairy Customer Care's response
Dear S.K. Jain,

We regret the inconvenience caused. You are requested to forward us your

Contact details (telephone no.),

And we will get back to you at the earliest to make sure necessary action is taken.

Regards,
Mother Dairy Team
Verified Support
Jan 30, 2018
Mother Dairy Customer Care's response
Dear S.K. Jain,

Thank you for sharing the details with us. Someone from our team will contact you at the earliest and resolve your issue.

Regards,
Mother Dairy Team
Complaint comments 

Comments

This is not only one person. I am affecting by this procedure. Kindly change in the process and make readable that there will be no reduction from the ski on this card. Sometime the shop owner intentionally switch off the machine and informed to customers that machine is not working

My no. Is [protected] and reached to us for the early resolution
no solution

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