Mothers Pride Play School — Case of cheating and non rendering of the Service

Hi Concern,

Kindly note that my son was the student of mother's pride branch Rohini sector 5 in session ‪[protected]‬.Name : AXXXX Sharma.Teacher Name : Ms RXXXX
Principal Name : Ms Vxxxx
Admission incharge : Ms Sxxxx

The mail is regarding the grievance and duping me for about Rs. 16000 for the album to be given. As well no certificate of attending the session of ‪2019-20‬ of my son in your school.
This is to notify that i have paid your team 16000 rs for the school album in last year of my son who was part of your school class last year session. But there is no album given by the school management team. Such a big institution should be probably run by some highly skilled professionals but in this scenario it seems everything has collapsed or your management is least bothered to serve what was committed and paid for.There is neither the certificate of attending the session nor the album.Your whole system has gone into slumber to not to pay any heed to individuals who have paid their hard earned money to your institution after getting convinced with your overall so called appearance of processes school culture.But never assumed that such educational body has not even the morality of offering any assurance or listening the query from the parents. Then how and what moral values would they offer to young kids who had been lart of yiur so called MOTHER's Pride.THERE IS NO PRIDE...!!!
And more anguishing is that there is no communication regarding the same. Above all i visited 3 times at your ruined building of the mother's pride in sector 5 which seems haunted nowadays. There is no one to attend the visitors.Everybody is now out of their homes during pandemics and coronavirus issue is a new normal but your staff is virtually unavailable and have nothing to say but being just a nay sayers that we can't help out as there is corona. You people have taken money a year back afterwards there is no care for the services to be rendered against the same.This is highest level o[censored]nprofessionalism, corruption and cheating.I never thought that such a prestigious institutions would do the same as any other xyz organisation or institution is doing with the hard earned money of public. Kindly note that I want my money to be refunded or album within a week or else i will lodge an FIR against the school to dupe me of money, mental harassment.You people don't even bother to communicate with parents who have paid such a high amount for the services YET TO BE offered. Kindly note that it is highly deplorable that one of your employee Rajni, was giving us assurance of getting the matter resolved since last 3 months have now turned back from the commitment as evident with your overall administration which is so unethical and unapologetic that they neither contacted with parents to assure the delivery of album nor refund of the hard earned money of the parents. I am ASSURING you that I will take up the matter to every legal and social media platforms to ensure that the Cheating done by your administrators get highlighted in this time pandemic and it must come into knowledge of the general parents that how big frauds are you guys.I want the solution of this problem and need to hear from your senior team person. As well I want to give a piece of advice that never back out from the commitments which is the key to build a trust and a brand as you people have build. But now all seems to be falling apart.But I am quite sure about my commitment that if i dont get to hear from your team within 48 hours, the matter would be taken care by my legal team. To stop this matter to be raised at every virtual platform and to avoid legal actions against your institution get in touch with me.