Motilal Oswal — btst without consent of intraday trading

I'm a Trader at Motilal Oswal and my Client Code is EAOPE24984. An Incident compelled me to make a complaint against MOSL. On 18th June I've Bought 130 Shares of Bluestar and waited till the Day End.. As They Said if the Intraday Call is Not squared off they'll make it a Delivery . But they Sold it of their Own. Again on 19th I talked with Shivang Vyas and he asked me to pull that off from Demat Holding Position. All Okay I have suffered a little bit loss.. And Today I got the SMS that I need to Pay Near about 20 Lakhs Payin For the Bluestar Share. Is it a Kind of Joke?
I hardly faced a Loss of 11000 or So but 20 Lakhs!!! I need it to be figured out asap