Moto TPSL — payment not received by merchant

Address:

560016

I had made an online payment of rs 748 to pharmeasy through my sbi bank account and also got an acknowledgement from my bank as follows, however pharmeasy has confirmed of not received the payment.:

Sbipg[protected]moto tpsl mumbai.

A sms from sbi was also received on 22.01.2019 which reads as follows:

"thank you for using your sbi debit card459xx1028 for a purchase worth rs 748 on pos80300884 at moto tpsl txn#[protected]".

Kindly refund rs 748 back to my bank account and intimate me the status.

Rajan b
Mobile: [protected]
Email: [protected]@rediffmail.com