Hero Motocorp — Failed Service by Hero Motocorp (Apex Automobiles Pvt Ltd )

Address:

East Delhi, Delhi

Hello,

I had given my Bike for repair/service on 29th October, 2012 to Apex Automobiles Pvt Ltd( Address - 470, Patparganj Industrial Area, Delhi-92)
Till date , I have made plenty of phone calls to Apex Automobiles Pvt Ltd. They keep on giving me a date to deliver the Bike , but make excuses (part being unavailable etc) I am doubtful if it is an authorised Hero Motocorp Service centre that they are running or a roadside SHOP ??

Also, I was given an estimate of around Rs 14000. Each time I call them, they keep on adding costs . In my last contact with them, they gave me an estimate of Rs 22000. Can't they still figure it out after taking almost a month??

If this is the level of service Hero MotoCorp is rendering to its customers, I am afraid its a sad state of affairs for the company!

I hereby want an immediate redressal of this problem or I would be forced to take further actions against the company. This has caused much mental disturbance to me. I demand the harrasment compensation plus full invoice amount !!

Regards

Varun Taneja
Social Media Marketer
Mobile - [protected]

Job Card Number - 5667
Bike number - DL7SAP4145