[Resolved]  Motorola — About motorola poor servicing

Address:854318

I was using MOTOROLA moto xplay 16gb black mobile .I got OS update information and i did it .After update phone was working fine but suddenly i found speaker was not working properly.I could not able to called and also ringing problem.And phone bettary drain very quickly.
so i gave it to service center which is located in Patna(Bihar, BEM TRADING) on 8/3/2016. They told me that the phone has hardware issue we repair it within a week .But till now i did not get my phone back .when i was calling them they told me that they did not found hardware of my phone.

date of submitting-8/3/2016
service center name-BEM trading, patna
LST/TIN No-[protected]
contact no-[protected]
+1 photos
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Aug 29, 2016
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2016
Motorola Mobility Customer Care's response
Hi Gautam,

We apologize for the inconvenience caused. Please send us an email to [protected]@motorola.com with job sheet number and your contact details.

Regards,
Srujan
Motorola Support.
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