[Resolved]  Motorola — authorized repairing center cheated

Address:Alappuzha, Kerala
Website:Motorola.in

Hi my phone is almost 2 years old. Suddenly it showed some complains while touching certain keys, keys where not working so we took phone to authorized repair centre in kaloor - cochin - kerala - india. They updated software and gave back after one week phone started heated and battery draining fast while in ideal. Then again went to shop they updated software... But no use and then they said battery should be changed and problem is solved.. But even after battery is changed problem still there.. Now they are saying it might by pcb board... And it should be changed... And cost almost price of phone... They have never triggered out a correct solution initially. And asked me to change battery cost me 1200rupee. I gave the money bealiving problem will be solved but noelw i lost my money and old battery... Please do the needful to at least get back the money i spent for the battery.. I am really disappointed by the response of the service center personals they litterly cheated me...
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Sep 11, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2017
Motorola Mobility Customer Care's response
Hi

We are sorry to hear about that, please share us your details at [protected]@motorola.com for further assistance.

Thanks,
Motorola support
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Comments

Moto g 4 plus ka battery itna ghatiya hai ki kya bolu bhaiyo kabhi zindagi itna Ganda battery nahi hoga 6 mahine mai 2 battery Laga Chuka Lekin itna bekar hai battery Abhi 80 percent hoga tho fatakse switch off ho jata Mai bolta hu ki mat Lena a mobile sabse bekar mobile hai .

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