[Resolved]  Motorola — Change My Mobile to other Customer

Address:121004
Website:www.motorola.com

Dear Sir,

I have deposited my Mobile MOTOROLA, XT1643, RETAIL, BLKIN, 32GB at your Authorized service centre at Faridabad( Haryana) India for Repairing purpose bcz I have facing some problem in phone from last 3 to 4 months .I have change 2 to 3 times Charger & Data cable from your authorized service centre. But problem had not solve . so now 21/6/17 I have again deposit my phone at your service centre but by mistake service centre Executive change my phone from another Customer . & Now he said you please take another customer phone& we will change this phone mother board or issue a New IMEI/SN NO.

Sir Please look into this matter & Resolve this problem as soon as possible.. I want only my Phone because in this phone some personal material.

Service Centre Code :- CPT-025-Janak Communication
User Name :- SOURABH
Phone no :- [protected], [protected]
Problem Code :- P0035-AccessoryCharger/Battery Issue

Please revert as soon as possible.

Thanks & Regards
Sourabh Goyal
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Aug 4, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2017
Motorola Mobility Customer Care's response
Hi Lalit,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support
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