Motorola — Cracked screen

Address:

New Delhi, Delhi

I took my phone for software, and earphone jack was stuck in my phone, for that i visited lajpat nagar service centre, while reparing the phone initially they rest/format my phone and secondly they took off my display/screen and didnt stick it back with the permanentr gum that i came to after a day, firstly they didnt intimate that they will be taking off my screen and if they did so they should stick it back and whwn i notified them about the mistake than theu said theyu have to order the gum for making it permanent and then they ordered for the gum but in the mean time i dropped my phone and the screen was cracked now how will be responsible for the cracks. AS i am the advocate i am planning a lodge a consumer complaint in the sekh sarai consumer forum. lets see how far can they tackle this type of situation