[Resolved]  Motorola India — no replacement/services

Address:New Delhi, Delhi, 110007

I submitted my faulty product and data cable in warranty period in pitampura service center, now its closed, only mobile was transfered to tilak nagar sc, and its been around 2.5 months and still they are giving me same reasons and asking me for more time again and again instead of giving me replacement of mobile and when i visit sc they don't have my my data cable either, and some of them also talks rudely, they don't really care about customers, even when i warned them about complaining in consumer court, they said, go ahead, you can do whatever you want, they guys do argue instead of showing products. Always saying "we apologise, we need 10 more days/ a week time" and again after given time they will ask for same.
No one is giving any proper answers.
My product details are given below:
Imei number:
[protected]
Jobsheet number: srb2x[protected]
My contact number: [protected]
Seeking for some help from this site.
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Sep 29, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Aug 16, 2017
Akshit Vars's response
And in my city there is no customer care service is provided.
Verified Support
Aug 21, 2017
Motorola Mobility Customer Care's response
Hi Hitesh,
We’ve received your inquiry and have escalated it to the appropriate team for assistance.
Thanks
Motorola Support
Complaint comments 

Comments

Hello,
I want the G3 turbo edition charger from motorola service centre with authorised bill. So please help me out ASAP.
I haven't received any positive reply from any of your concerned team, no one is working stilll even after 2.5 months. such a pathetic services you guys are providing to the customers.

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