Motorola — Lajpat nagar service centre complaint | |||||
My phones charging point got damaged. So I called motorola service centre at lajpatnagar, new Delhi for pick and drop service on October 10. They told that it will be repaired within 1 week and came to pick up the phone that day only. Now it has been more than 2 weeks and they have not returned my phone repaired. They are waiting for some original part which has still not been dispatched. The girls on the call are so unprofessional, as if they are doing some favour for me. They don't pick up phone, don't bother to call back if their server is not working and don't even tell the time when my phone will be repaired.1 week is their standard answer Moreover they are not even sorry for this. When I asked them to return my phone and refund my 200 rupees ..of pick and drop..as they could not do their job on time. And wasted my time and money also, they refused that also. Poor work on the part of motorala service Was this information helpful? | |||||
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Motorola Solutions customer support has been notified about the posted complaint. | |||||
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+91 12 4413 1500 (India)
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I bought Moto X Play. And it fall down an broke. Even after months, their servicecentre dont have a spare. So guys do not by motorola new products as the company is having lack professionalism and customer support. After buying if you call their customer care, there is no proper response or follow up. Am running behind for this issue for the past 1 month.
Joshy Skaria