Motorola — Misleading information by motorola repair engg | |||||
I went to B2x communication, authorized motorola service service center, for getting my phone repaired that got damaged due to fall from height of 2 feet. My phone was not turning on, but when someone was calling on my number they were getting proper ringing tone and I was able to receive vibrations. Which means my phone was working fine only display stopped working. Engg from Motorola B2X communication Gurgaon told me that my phone's motherboard is damaged and display is damaged too. My phone was under warranty This is non repairable as motherboard cannot be repaired or changed. They said its better you scrap this phone as it is useless for you. Ten I went to the local mobile repairing shop, I explained everything to the local mobile shop repair man, he motorola engg have no even opened you phone and my motherborad is perfectly fine, only problem is with display. he asked me to get the display changed for 3k. I got that done, and now my mobile is working perfectly fine. Motorola service center B2X communication engg's are the most lazy people on earth. They will simply take your phone and wont do anything after 5 days they will return it to you saying it cannot be repaired. They bluffed me this way. Motorola has the worst service. Engg's at motorola are useless and big liars. I would have really scraped my phone if my frnd would not have suggested me to visit a local repairing shop. They give such advice to customers only to save der . B2x motorola service center sucks. Nafis (an engg) is the biggest liar. and the front end girl (Minakshi) is also a big time liar. Was this information helpful? | |||||
Motorola Mobility customer support has been notified about the posted complaint. | |||||
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