| Address: | 605013 | | Website: | www.motorola.in |
I have purchased a moto x ply mobile phone from flipkart.com on 19th jan 2016 vide their order id : od[protected].
After two months the receiver of the mobile is not working and i have given to their service centre in pondicherry. The work order no. Is fyj/mg/15/02077 dt. 29.03.2013. They have changed the receiver and the problem has not been rectified. After that they informed me on 12.04.2016. The mother board has to be changed and it will take minimum 25 days.
I have mailed all the above details to motorola on 30.30.2016 and asking for replacement of the device since it is two moths old. There is no fruitful response from the company so far. Ref no.[protected]
I have purchased this mobile because of the brand name. But the product is defective one and the company is reluctant to replace with a new one.
Hence, i am writing this complaint to you.
Please look in to the matter and advice me as to what i should do. Was this information helpful? | 
Since all my contacts are in the mobile. Twenty days passed and no action have been taken from your side.
I never expect Motorola will give this kind of poor service and response.
Please send me replacement or pay back my money.
Regards
Kumar.S
[protected]