[Resolved]  Motorola Mobile — worst services provided by customer care[protected]

Address:Bangalore, Karnataka, 560054
Website:motorola-mobility-en-in.custhelp.com

Hi team,

Can please help to refund my money. I have submitted my device 1 st july 2017 in bangalore rajaji nagar center. Today approx 40 days over but they didn't repair my device. I visited more than 5 times to know status of my device but i found lots of problem related to software and phone mice speaker is not working and camera its self damage.
When i inform to moto customer care people the from 15 days they telling. I have created escalation ticket with high priority they will contact you within 24 hrs. But till now i didn't get any call from escalation team. I don't want any services from there end please try to help me to refund my money back.

My phone is within warranty period but i didn't get any proper service.

Thanks,
Amit gupta
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Sep 13, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2017
Motorola Mobility Customer Care's response
Hi Amit,

We are sorry to hear about that, please send across your details to [protected]@motorola.com.

Thank,
Motorola Support
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