[Resolved]  Motorola Mobility — About mobile

Address:Rajkot, Gujarat, 360001
Website:MOTOROLA

Dear sir/madam,

i have purchase a moto g4 plus 16gb phone on july 2016 and in just one month of purchase the phone has a problem of automatically switch off 18-20 times a day then i have gone to service centre of motorola at rajkot then i have submitted phone after 2-4 days they return my phone after just 15 days again phone has started same problem again i have visit service centre they hava again badly repair and give back to me after 2days then after 1 month phone is continually switching off and hanging to much and display problem then i called to motorola customer service and tell that i have already submitted phone 3 times then also many problem i am facing they told again you can give to service centre rajkot we will personally solve problem i have tell okk but now please give proper repair and then give it to me. They told ok,
now again phone is too much hanging and display problem and to much many problem i have called their tgey are not giving answer and from 20 days they are telling that we will call you in 24-48 hours.
Contact number - [protected]
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May 27, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2017
Motorola Mobility Customer Care's response
Hi Harsh,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
Thanks
Motorola Supoprt
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