[Resolved] Motorola Mobility — after 2 months service center didn't repair my new mobile

Mohan vastola

from Agra, Uttar Pradesh

Address:

Mathura, Uttar Pradesh, 281121

I bought a motorola mobile on 28 november 2017 and after 8 days that mobile was not working well. On 6th december 2017 i submitted mobile in motorola service center but after 2 months that service center didn't repair it. They tried but they couldn't repaired it. I said to service center please replace it if it cannot repair, but service is not listen me. I called so many many times to motorola customer care but they are not caring about it they are just passing the time. I'm very very harassed. Please help me.

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Mar 9, 2018

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

Motorola Mobility Customer Care's response Hi Mohan,

Greetings from Motorola!

Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused.This is to inform you that we have received your concern and the respective team will get in touch with you at earliest.

Thanks
Motorola Support