[Resolved]  Motorola Mobility — Authorised Service centre not returning my phone

Address:Hyderabad, Andhra Pradesh, 500060
Website:www.motorola.in

Hello Sir/Madam,
I have given my Motorola g4 plus phone for repair on[protected] as there were many problems in the phone. This is the second time i have given it for repair. I have purchased the phone on[protected]. The authorised service centre said me that they will be returning it back to me on Monday i.e[protected]. They did not do it. Then after a week i asked them again for my phone. they asked me to wait for further 3 days. i waited. Then after 4 days again i asked for my phone. they asked me again to wait for more 3 days, till date I haven’t received my phone.
This behaviour of service centre authorities is not acceptable. i request you to take a strict action against them. They have kept my phone for 23 days upto today and don't know when they will return it. This leads to my phone value decreasing even without me using it. I request you that i want a claim of Rs.12000 as from the day i have purchased the phone after one month I have been facing problems with the phone.
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Apr 11, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2017
Motorola Mobility Customer Care's response
Hi,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support
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