[Resolved]  Motorola Mobility — Bad product

Address:Ernakulam, Kerala, 682004
Website:MOTOROLA

I have purchased new moto g 4 plus handset having warranty of 1 year ..I feel great problem in battery .I Called to customer care .1st they told me to change set but after lots of calls they didn't taking softly as well as refusing to change my handset.i am feded and unhappy with this company and behavior...I SUGGEST TO ALL TO NOT PURCHASE ANY PRODUCT OF MOTOROLA..my no. Is [protected]
Was this information helpful?
No (0)
Yes (0)
Oct 10, 2016
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Sep 03, 2016
Updated by sunil@765
unhappy with this company and behavior...I SUGGEST TO ALL TO NOT PURCHASE ANY PRODUCT OF MOTOROLA..my no. Is [protected]
Sep 03, 2016
Updated by sunil@765
Bad PRODUCTselling my no.[protected]
Sep 03, 2016
Updated by sunil@765
didn't taking softly as well as refusing to change my handset.i am feded and unhappy with this company and behavior...I SUGGEST TO ALL TO NOT PURCHASE ANY PRODUCT OF MOTOROLA..my no. Is [protected]
Sep 03, 2016
Updated by sunil@765
Bad customer services..by Sunil Kumar

Mobil no.[protected]
Sep 03, 2016
Updated by sunil@765
No response from company Mobil. [protected]
Sep 03, 2016
Updated by sunil@765
Bad sevice
Sep 03, 2016
Updated by sunil@765
Doubtful promise
Verified Support
Sep 07, 2016
Motorola Mobility Customer Care's response
Hi Sunil,

Sorry for the delayed response. We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.
Complaint comments 

Comments

@ Motorola Support team,

Same problem I am facing. I have surrender my device on 17th august at your service centre. Till date I have no updates when I will get my device back & there is no use of doing e-mail communications with your helpdesk as I never received satisfactory reply from your helpdesk. Sorry to say, From Brand like Motorola this kind of service is not at all expected.

Regards,
Himanshu Akre

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1939
    Pending
    0
    Resolved
    1021
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information