Address: | Ernakulam, Kerala, 682025 | Website: | www.motorola.in/home |
First of all, i strongly recommend not to buy a motorola smartphone because they are just irresponsible and very very bad in manner. Please, nobody buy a motorola phone.
It's been 5 days i am trying to contact voice plus motorola service center at kochi to know my phone's repair status and also now it's over the promised date to deliver my phone. I have only one number to contact them which was mentioned in the service record of them but no one is answering to my call sorry not only to mine nobody's too.in this regard how can i get in touch with this service center and one of the motorola customer care executive said to me that if you want to know your repair status just visit the service center for each time, the distance between my home and service center is 45 km. Please note the responsibility of motorola to their customers.
The motorola is cheating all of their customers by offering services but no one is getting their actual services. I am saying this because i have contacted with their customer care in this regard and the very best customer team always saying i am sorry sir sorry for the inconvenience apart from this they have nothing to say nothing to do for us even they cannot answer to any specifice technical queries.
For a conclusion i would like to raise complaints against motorola mobility for cheating, denying customer rights, and for betrayal. I humbly request to indian gov to take an action please.
Company : motorola mobility
Service center : voice plus motorola service center
Address : 35/574 & 35/575, 1st floor, opp. International stadium, next to mrf, janatha junction, palarivattom road, kaloor, kochi, kerala 682025
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