[Resolved]  Motorola Mobility — companies denies warranty

Address:Bangalore, Karnataka, 560029

I purchased a mobile motoe3 power from flipkart 3 months ago. My mobile has a physical damage due to which it is considered under oow. I went to service centre and called customer care to know whether i will be getting warranty for my mobile after i repair it from authorised service centre. They dint provide correct info and asked me to keep my mobile there.. After 3 days when i went to service centre they are behaving in rude way and after asking for more than 50 times regarding warranty they informed me that this will not be covered under warranty even after repair from their end. The customer care executive also spoken in a rude way. And also she kept me on mute for a long time without listening to me. Never expected such service and behaviour from motorola company. And also the service centre has spoiled my mobile phone even more. Pathetic company pathetic service pathetic service agents as well.

So please readers dont buy this phone if you think that you will be getting warranty even after you have repaired the physical damage from this so called authorised motorola service centres.
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Sep 1, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
Motorola Mobility Customer Care's response
Hi Naina,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support
Aug 02, 2017
Updated by Naina Mishra
I just mailed you on regarding my complaint in detail.
Still hoping for positive response.
Aug 02, 2017
Updated by Naina Mishra
I just mailed you on [protected]@motorola.com regarding my complaint in detail.
Still hoping for positive response.
Complaint comments 

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My name shankar iam mobile & computer technician my phone xt 1562 my phone head phone symbol fixed plz schematic diagram forward my mail id [protected]@gmail.com

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