[Resolved]  Motorola Mobility — Complaint against motorola mobile

Address:New Delhi, Delhi, 110018

Respected Sir/Ma’am,

I am writing this email in pertaining to a concern which needs to be addressed ASAP. I bought a brand new Moto G4+ which got delivered on 19/03/2017.

Post receiving it when I switched it ON for the first time it took a while to get started.

It heats up frequently and reboots back to back till the time the battery gets down.

It doesn’t turn on for a while & then when I finally turn it ON by 30minutes it shows a very lousy response.

Note: I have been getting a negligent response from the Customer Service Support as they have been doing work around with me despite I have elaborated the issue in the most precise manner.

I am completely dissatisfied with all the services that has been rendered to me till now, may it be the Handset Or your Customer Support.

I look forward for an appropriate response and my concern is taken with utmost priority.

KINDLY REPLACE MY PRODUCT AS SOON AS POSSIBLE

Yours Sincerely,

Navdeep Singh

(M)+91-[protected], [protected]
Was this information helpful?
No (0)
Yes (0)
May 5, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2017
Motorola Mobility Customer Care's response
Hi Herry,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards
Motorola Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1939
    Pending
    0
    Resolved
    1021
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information