[Resolved] Motorola Mobility — Complaint regarding mobile services | |||
Sir, This is draw your kind attention towards the topic that, i was facing some problem in the display in my handset moto g-2(Imei no-[protected]/[protected]) and for the same i forwarded my handset to amblax services(Add: r-51, f/fl, main vikas marg, shakarpur, delhi-92) on 19/02/2016. The concerned service center returned my handset on 08/03/2016 and as per officials they told me that now the handset is in perfect condition. While using the handset, post return period i found that the issue is not yet resolved and one of the major problem found that, the handset imei no has been changed to (Imei no-[protected]/[protected]). Hence, i request to kindly look after the matter at the earliest possible, as revert/reply received from the service center is totally in a rude manner & also i feel cheated from them. Further, the only resolution left is to forward a new handset in respect of the above concerned complain. Your's faithfully, Srijan kumar Was this information helpful? | |||
Complaint marked as Resolved
Motorola Mobility customer support has been notified about the posted complaint. Verified Support Mar 30, 2016 Motorola Mobility Customer Care's response Hi Srijan,
We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.
Thanks
Motorola support
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