[Resolved]  Motorola Mobility — Fake promises since 21.11.2016 to till date

Address:	Thane, Maharashtra, 400604
Website:	motorola-mobility-en-in.custhelp.com

This is with respect to the conversation held between me and motorola Executive. from 21th.Nov, 2016 i am taking frequent follow ups from your site and still received only FAKE PROMISES.
I got a mail of matter escalation on 24th.Nov, 2016 and follow up via voice calls and after that i received mail from motorola head branch wait for one week to get mobile in hand.
Also i received mail from service center representative (Sagar Yadav ) regarding my device on 5 dec, 2016
''REPLACEMENT IS APPROVED FOR YOUR HANDSET".
After that i received thrice of times calls from motorola head office Authorities and said me wait for one week to get mobile in hand and this is so frustrating for me.
As discussed(online chat) with your customer representative( BHAVYA) that time they told me like "As per the work order no device is repaired so please check with the service centre for exact status".
then i contacted with local service center (b2x) by call. and i am surprised to listened that still my device is not yet dispatched from warehouse and no idea about same.
As co-ordinated with you in last mail you suggest me to collect my device from local service centre or else receive new job sheet. But they have no information relating my device like dispach and replacement..they also check my device in CP&P system in which system shows only approved device from motorola but not dispatch.
As i had series of discussion with sagar yadav he said me he tried best for his level only pending from motorola side. I request u please look seriously in same
Immediate action is expected.
Please do the needful at the earliest.