[Resolved] Motorola Mobility — Fraud in repairing.
Aniket Mardane
from Kolhapur, Maharashtra
Address:
411015
After a 2week of repairing.I am going to resubmit my mobile moto g4plus at motorola service center nal stop Pune. For the same issue for which last time i submitted mobile. but this time they I'll not accept my mobile due to water damage (white powder spot on fiber cover not near to battery ) issue. and they'll not clear about last time status and working. Last time I submitted for 15 days for speaker issue which have detected to service center. After 15 days they'll call me and Request to collect my mobile from service center and also say speaker is changed. At the time of delivery also they say the part is changed(speaker). But now they say that last time speaker order is cancelled because of water damage. At the time of delivery there is no issue of water damage. Now I just want to know just for checking of water damage they'll submitted my mobile for 15 days ? and whenever I call they'll say order is placed part is coming soon.They I'll never say that my mobile is water damage and under warranty that part is not change.
Now u repair my mobile in warranty and give the details of last 15 days when i submitted my phone for last time.. speaker was not changed... this is my problem please look to it. That's why the same issues are created.
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Apr 8, 2017
Complaint marked as Resolved
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2017
Motorola Mobility Customer Care's response Hi,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
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