[Resolved] Motorola Mobility — Mobile charging port and charger pin got burnt while charging

Lakshmu naidu Ijjirotu (Naidu)

from Delhi, Delhi

Address:

530011

My mobile moto g4 plus charging port and charger got burnt while charging. Luckily i recognised the burning and unplugged my charger. Otherwise consequences would be different. Now i submitted my mobile to the service center and they kept the mobile and charger with them without doing any further repairs. I want to complain regarding this burning of mobile while charging as it is safety issue form the manufacturer side.

Was this information helpful?

No (0)

Yes (0)

Jul 21, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

Motorola Mobility Customer Care's response Hi Lakshmu,

We hope everything is okay and we would like to help. Please send across your details to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support