[Resolved]  Motorola Mobility — Mobile moto g 2nd generation

Address:Pune, Maharashtra, 410401

My mobile is at service center for more than 80 days.

I purchased Moto G (2nd Gen) LTE on[protected], the mobile started to hang and so visited service center on 30th November 2015 and they provided a job sheet number ZST/MG/15/07639.

On 10th December 2015 i was informed about the another job sheet number ZST/MG/15/07828.
Contacted customer support then they promised to get it done by 21 st Jan 2016, in support of which they also send a sms on my registered mobile number.
On 22nd Jan 2016 i received a call from motorola support that it will be now done by 15th of Feb 2016.
Again i got call for new date of 10th feb then on 10th i giot call for 18th feb and today i have got call from customer support for a new date of 8th March .

The mobile was purchased from Flipkart and even they are also not responding for the replacement of the mobile, which was defective from the time i got.
Order id is OD[protected]​
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Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2016
Motorola Mobility Customer Care's response
Hi Swatya We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns. Thanks. Motorola Support
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