[Resolved] Motorola Mobility — mobile performance | |||
Ignorance to provide solution by the service provider at ranchi service centre and they are trying to mislead to the customer. I approached during warranty period but they have not entertained my complaint and suggested to come after few days. Again when i visited they denied to do service under warranty and not opened the job card of my hand set. The customer care executive of motorola also said that you have to tackle it with the service centre only we cannot help you. The service centre executive accepted that i visited there with in warranty period but not resolved the issue with my phone which i have bought in 2016 and reported issues with the phone. Was this information helpful? | |||
Feb 18, 2018 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. Verified Support Jan 18, 2018 Motorola Mobility Customer Care's response Hi Vidyakar, Greetings from Motorola! We regret the inconvenience caused. We would like to know more about your concern in detail. Hence, we request you to send us details to [protected]@motorola.com referring to this post. Thanks Motorola Support | |||
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Comments
I gave my fone on 13 th December Moto x4 which was brought on 3 Rd december ..a newly brought mobile had prob and I gave today's date is Jan 19 it's more than a month and I still didn't get the mobile ..hats off to motorolo service centre
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