[Resolved] Motorola Mobility — mobile phone g4 plus
M
mdhaji
Address:
700156
Website:
motorolasupport.in
Hi,
My name is haji and i am a moto user and i m using moto plus and the phone is not getting charged by my own charger cable and on the display the shadow of different apps are visible and the battery has came up a bit from the normal position and when i went to service centre they told it is a liquid damage and they cant repair under warranty and they said liquid is in mother board and it went down to the charging port and damaged the cable however i cant understand if the liquid is in motherboard how it came down to the charging port and damaged the charger cable and it did not damaged the charging port nor the phone which is not possible if the liquid is inside the phone the phone will skimpily not work and how can liquid flows down to the charger port and damage the cable and i m chasing the service centre guys and no proper response and my phone is under warranty and they are saying liquid damage does not come under warranty if it is a liquid damage the phone will shut down and it will no flow and damage the charger cable nonsense this was not expected from moto and if i don't get proper resolution i will be soon uploading a video in you tube about moto as this is not acceptable
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Nov 24, 2017
Complaint marked as Resolved
Motorola Mobility customer support has been notified about the posted complaint.
Oct 10, 2017
Updated by mdhaji my contact number is [protected]
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