| Address: | New Delhi, Delhi, 110018 | | Website: | Motorola.in |
Myself vinay khurana ([protected]), i bought moto x style on 2nd feb, 2016.
It is more than 3 months in a warranty of 12 months, this mobile is submitted at service centre. Please tell me is this company's policy of passing time??
Now my phone is out of warranty... My phone is still submitted at khushi communication, tilak nagar, west delhi. They r well trained in passing time. The only sentence i heard there since my phone is submitted, is "it will take one more week" what is this???
Please tell me is this company's policy of passing time??
(Time - the only thing given by god to human... Every employee getting salary by giving his life's time to employer.)
All this is happening for only one small problem of my moto x style phone's "power botton" which is not working. Motorola/ lenovo is not able to repair this very small problem of their own product.
Big-big shame for them & officials of this joint venture.
I became handicap without my phone for 2 months. Not easy to stay for 2 months.
We r big fans of moto.in my family, we all r using only moto phones.
This is my humble request to officials of moto/lenovo. Please swap my phone
This my be only solution to my harassment & my time taken.
Thanks,
Vinay khurana
[protected] Was this information helpful? | 
It looks like I am better of buying a phone from another company, which actually respects its customers.
Motorola you were at the brink of closure, until lenovo took over.
I hope you close down and stop messing with someone else's time and money if you can not respect the one thing, that keeps you alive.. YOUR CUSTOMERS