[Resolved] Motorola Mobility — Moto E 1st gen

nageshmech3

from Gurgaon, Haryana

Address:

416308

There is issue of apps not starting like "chrome stopped", "contact stopped" & not getting connected to Laptop etc... when given to Pune service centre, they kept for 1 week, and after that said, "motherboard is required to change and it will cost around 4500 Rs.???" which is now close to buying price..
Is it correct and what about Moto reliability of this device????
it is shaking trust on MOTO brand as whole as already we are using other 2-3 devices of Moto E, Moto G etc...
Please have look on seriously on this issue of repair and confirm as early as possible... I still believe in Moto will help on this of motherboard if it is exist trully.

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Nov 8, 2016

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Motorola Mobility Customer Care's response Hi Nagesh,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.