[Resolved] Motorola Mobility — Moto g 3rd generation replacement | |||
Hi, I had brought Moto G 3rd Generation and had given for repair just after 3 months o[censored]se on 16th Dec 2015. Today is 01.03.2016 and still the parts have not arrived and the phone is not repaired or replaced. They first send the defective product and then they dont give service within waranty . I would like to sue the company for the damages. The WO Number is SCR/MG/15/00072 WO date 16th Dec 2015 Was this information helpful? | |||
Complaint marked as Resolved
Motorola Mobility customer support has been notified about the posted complaint. Verified Support Mar 08, 2016 Motorola Mobility Customer Care's response Hi Anupam,
We have received your inquiry and have escalated it to the appropriate team for assistance.someone from the team will reach you soon sharing an update, Thank you for your patience as we work to address your concerns.
Thanks
Sandeep
Motorola Support
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 1 Comment | |||
Comments
The Work order number is SCR/MG/15/00072. WO date is 16th Dec. Model Moto G 3rd Generation XT 1550 LTE - 16 GB Black. If you cannot deliver the parts Please replace the Phone as without the phone I am facing lot of problems.
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