[Resolved] Motorola Mobility — Moto G$ Plus

sgk123143

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400067
Website:	motorola-mobility-en-in.custhelp.com/app/mcp/landing_troubleshooter

I'm Moto g4plus customer. I brought this product just a week ago almost.
I already locked the complain about the cheap and poor quality earphones on their legal website.
I almost spent 15K on moto g4 handset but the quality of earphones are worst n cheap in the range of 15K as compared to any cheap or standard brand.
They promised to call me back within a 24 hours regarding this issue. But no response from their side. When I asked to another support person that support person literally said "I don't know about this."
If their support persons are saying "I don't know" then where will complain about the same.
I hope you will look into this matter as soon as possible.

Thank You Very much.☺

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Apr 11, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Feb 16, 2017

Updated by sgk123143 Motorola mobile company providing fake services and promises to consumers.
When I feel the complaint twice they promised me to call back in next 24_48 hours but didn't respond.
But each time they didn't call back.
How cheap level customer services they are providing.
Still I have not got any response from Motorola company...
Please look into this.

Verified Support

Feb 21, 2017

Motorola Mobility Customer Care's response Hi,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support