[Resolved] Motorola Mobility — moto g turbo | |||
Hey everyone My name is anmol kakkar. I am from meerut city. First of all i want to ask everyone a simple question. Do you buy any phone without checking it's features, quality, functions? Everyone looks for these things before buying Ok now i will share my story, i purchased this phone moto g turbo on 5th sept 2016 from my first salary. Some of the best reasons of my purchase were- 1. Turbo charging 2. Otg connection (Those who don't know what it is, for them-its a function that let's you connect a pen drive directly in to your phone with the help of a small usb device) 3. Camera 4. Service centre availability in my locality. Soon after the purchase all these functions/feature start turning to the worst. Motorola manufacturers the worst charger a company can. This is for the 3rd time i will have to get my charger replace. Moreover it's a lie that motorola claims that it charges 45%in 15 minutes. Otf connectivity was the major reason i purchased this phone, but with a software update or some android update i lost this function. I don't remember the exact date i guess in november i received the update. For a long time i was in d state that may be dere r sum technical issues because of which this function is not working, so i decided to call customer care. I shared all my problems with the representative and in the end what he said 'we can't do anything in this case' I was like dude? Just imagine you purchase a phone for its sum function and soon the co remove it. How will you feel? Last but one of the most # thing, its screen problem because of which it's camer quality decreases by 80%. The screen is cover with small linings, which can be ignored by the user but is comparable. The company itself know this problem very well, if you will ever call motorola helpline they will give you a option i[censored] r seeing any lines on the screen then press _ For this problem i went to the service centre again, they told me that it's screen will get replace. I said ok. They asked me to leave the phone for minimum 2 months and the reason were 1. Due to shortage of screen & 2. We don't repair it here, we have to send it to some big city. Can you live without your phone for 2 months? Help me guys. #motorolasucks Was this information helpful? | |||
Aug 25, 2017 Complaint marked as Resolved Not resolved Motorola Mobility customer support has been notified about the posted complaint. | |||
Add a Comment | |||
53%
Complaints
1939
Pending
0
Resolved
1021
+91 12 4413 1500 (India)
+1 800 668 6765 (USA)
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
Post your Comment