[Resolved]  Motorola Mobility — Moto g2

Address:Kolkata, West Bengal, 700041

Hello Sir/ Mam, My mobile handset model no. Moto-G2 is in warranty period. And in that period of warranty my mobile is getting so much heat and due to that i have submitted my device to the authorized service center of Motorola on 20th December 2015 my invoice no is GAR/MG/15/02230 after submitted my device they told me that they will deliver it between 15 to 25 days but after that they did not deliver my phone in such period of time after one month they call me for delivery but when I reach there they given my device and after checking my device was as it is at that time I again submitted my phone and they given the second invoice at that time and the invoice no is. GAR/MG/15/02392 after a little conversation with them they still not given my device they are just giving me the dates only not my device and due to that I am facing so much problem due to the loss of my device I am facing so much trouble and I am not able to communicate with anyone and for that I have done so much of losses. Even a little chat with the customer care they are not given any attention on this case they are only telling me the extended dates. So, Please look on this problem due to this I made so much loss of money and time as well.
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Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2016
Motorola Mobility Customer Care's response
Hi Shalu,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring this post.

Thanks
Sandeep.k
Motorola Support
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