[Resolved]  Motorola Mobility — Moto G4 Plus/Tampering with my phone to void warranty, unethical behaviour

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.motorola.in/home

My warranty was going to expire in 3 days(9.7.17).
i had talked to their customer care(Agent-Dinesh) on the morning of 6.7.17 and i told him that my Turbocharger isn't working properly- its charging my phone slowly(no turbocharge), as a matter of fact, it isn't charging any other phone in turbo mode too. But any other turbocharger works perfectly on my phone. He asked me to visit the service centre.
So I went to your service centre in Noida(in Wave Mall, Sector 18, Noida), on 6.7.17 and told the executive this issue, and i also mentioned the issue of screen burn of my phone. She said that after checking, the screen will be replaced and the charger too after checking it.
After an hour they said that some pin(I don't recall having any such crack on the micro-usb charger port before) of the phone is broken so nothing can be done.
I came home to charge my phone and it wasn't even charging anymore. I guess the technician has tampered with my device deliberately to put it out warranty. Numerous chats and calls to customer care haven't solved anything. Even written to Motorola itself with no reply within 24 hours as promised. All of my chat history and call history are there with them since they knew my case history every time.
The reference number for my complaint: #[protected]
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Aug 7, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2017
Motorola Mobility Customer Care's response
Hi,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support
Jul 08, 2017
Updated by sd63122
Ya I went to your service centre(Wave Mall, Noida) (the third time)and they were conveniently closed today saying their server was down, also threw me out of their store! Well now you guys won't attend to me since you are closed on sundays and my warranty will expire. Now tell me what i should do next, or i'll be going to court with all of this. i need to be in college in a few days. i need this solved by then.
Jul 08, 2017
Updated by sd63122
If this is not resolved before i leave for college i will be forced to file with ICRPC
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