[Resolved]  Motorola Mobility — Moto g5 plus false promise.

Address:Panchkula, Haryana, 134114
Website:www.motorola.in

This is regarding the motorola product ordered from flipkart
which is not working now, it got wet in rain that too in small amount and after some time it started behaving abnormally, i switched it off and tried to restart again but display was not coming, phone is not booting now.

According to the below promise which is mentioned on flipkart

Water-repellent Coating
Don’t let rain, accidental spills of water or splashes of your drink get in your way. The Moto G5 Plus has a water-repellent coating that protects it inside-out.

I took it too motorola service center and they denied such promise on first step only said that it will surely go down even after small water spills.

Motorola is saying that it has water repellent coating on your site but simply denying this on their service center. Please let me know as a customer where shall go now?
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Jun 25, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
Motorola Mobility Customer Care's response
Hi Hemant,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post
Thanks
Motorola Support
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