[Resolved] Motorola Mobility — Moto service centre providing wrong informations
A
ashish22
from Nashik, Maharashtra
Address:
Satara, Maharashtra, 415002
I bought moto g4 plus last year ago. My mobile giving problem after buying phone in 2-3 month, this phone is in warranty. 1st i gone to service centre they gave us my phone in 15 min and told me that this problem not occuring again. But after 1 month this problem occured again. When i go at service centre they told me that this is liquid damage and your phone will be repeared in out warranty. But this is same problem occuring after 2-3 months of buying. At service centre 1st time they dont tell me liquid damage reason, and this time they giving me this reason and asking for money. My phone has more 3 month warranty
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Aug 22, 2017
Complaint marked as Resolved
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
Motorola Mobility Customer Care's response Hi Ashish,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
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