[Resolved] Motorola Mobility — Moto X Play

Kuldeep P

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560103
Website:	www.motorola.in

The phone stopped working after 1 year. I am not able to charge my mobile. The Service center people are telling mother board has gone for no reason. Service people sucks. There are telling it cost 12 rupees. I am big looser. I had payed 18K rupees for the mobile for what?. It can't come more than one year. Such a poor product. Now my phone 1.4 years old and motorolo people are telling they won't give replacement because warranty is for only 1 year. This is bad. The life time of motoXplay is only 1+ year. You are lucky if it is still running. I am telling everyone i know, Don't go for moto rolo mobiles please. I need the Mother Board replacement from Motorolo. If motorola really customer friendly, please contact me on kuldeep.[protected]@gmail.com.

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Jun 19, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

Motorola Mobility Customer Care's response Hi Kuldeep,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support

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Comments

Manish Raj Uprera

from Unnao, Uttar Pradesh

Sir,
I gave my motorola g4 plus mobile to Ajmer service center. It's almost 2.months but still they are not giving my mobile so I am going to consumer court.

Thanks

Manish kumar gandidiya
[protected]