[Resolved] Motorola Mobility — Motorola Mobile phone Moto Z | |||||
A brand new phone which got dead in 12 day which got repaired 3 times then to problem is not resolved.After waiting for 60 + days and calling Motorola continuously for last 20 days there is no response from them Incident:[protected] I was told over the phone that it is escalated to the highest level but every time i call they have no idea of the case and i have to tell them from beginning. I want a refund or replacement. Was this information helpful? | |||||
Apr 26, 2017 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. Verified Support Mar 24, 2017 Motorola Mobility Customer Care's response Hi Benzy, We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns. Regards, Motorola Support | |||||
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+91 12 4413 1500 (India)
+1 800 668 6765 (USA)
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
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