[Resolved]  Motorola Mobility — motorola not ready to repair moto 360 smartwatch

Address:New Delhi, Delhi, 110002

I purchased motorola 360 smartwatch one and a half years back. Now it has stopped working but when i called up motorola repair center, they refused to repair it. As it is now not under warranty it cannot be replaced. They should not have sold it in india. They must clearly mentioned that watch is not repairable.
I am ready to pay the expenses but my watch should either be repaired or replaced.
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Oct 10, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2017
Motorola Mobility Customer Care's response
Hi, Drami.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support
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I send mail on above address but only thing they didn't do anything. I am planning to forward the complaint to higher authorities.

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