[Resolved] Motorola Mobility — Motorola phone not working

sounder93

Address:	Gurgaon, Haryana, 600096
Website:	www.motorola.in

I bought moto x play from online in oct 2015, then i had some issue with phone so i visit the nearest service center in mid march and I hand over the phone to the authorized service center (Incident No:[protected] and they made me wait for 2 months for mother board replacement and delivered the phone on May 21, 2016, within one week the touch is not responding and again i visited the nearest serive center (Job sheet No: AMSCHE007639), for this issue i dont know how many months they will made me to wait. So kindly help me to make them provide replacement or refund my amount.

Hereby I am attaching the jobsheet for you reference+

Regards,
Sree Soundera Priyan V,
Ph: +91 [protected]

+2 photos

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Aug 29, 2016

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2016

Motorola Mobility Customer Care's response Hi Priyan,

We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.

Thanks
Motorola Support.