I brought moto z play on 27th jan 2017 through flipkart.com with imei no:-[protected] and [protected]. After 4 months later my handset mic was not working properly, so i went to my nearest lenovo & motorola service centre (Khushi communication, tilak nagar), they took 12 days to repair the handset. Next day after his speakers was not working then another 2 days they took. On that day they have replaced a motherboard with new imei no.[protected] and imei no.[protected]. Then after 15 days i. E on 20 th aug 2017 the touch was not working and i submitted the same on 22nd aug 2017, they gave cis slip that written on them that they will deliver this phone after 3-4 day. Its now almost 12 days still the handset is not ready and given me an excuses that they ll deliver on next day and next day.
Seriously motorola i got a very pathetic experience with your handset. I guess this is your high-end category phones but still no improvement on the services. After many patients i am writing this mail to you. I hope you take some serious action on this.
Regards
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