[Resolved]  Motorola Mobility — Phone repair delay

Address:Pune, Maharashtra, 411045
Website:www.motorola.in

I wish to bring to your kind notice that my new motoral 3 G phone purchased
in August 2015 started facing problem within few months of purchase. Later
it stopped working in December and i submitted the same at motorola repair
center Job No. AMSPUE002996 on 9th January 2016. The phone is still not
repaired and every time I call the customer care they give a standard reply
that new phone parts are not available. They are delaying the issue from last one month and everytime they give a closure date which is again changed to another date from last 4 times this is happening. Customer care does not know what to do so they neither solve they querry not escalate the issue.
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Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2016
Motorola Mobility Customer Care's response
Hi Chintan, Hope you have collected the phone from Service Centre. Thanks. Motorola Support.
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