[Resolved] Motorola Mobility — power key of motorola g4 plus | |||
I had ordered motorola g4 plus in january 2017 and my power key got misplaced in april 2018 and then i went to the service centre to get the problem solved and i paid them for placing the new button. But within 20 days the power key got damaged again and i again went to the service centre. Now they are telling me to pay the same amount that i paid earlier. Atleast there must be some warranty on that button. Also, their quality of the parts is so poor that they get damaged so easily. Nobody is listening to me and the staff is very rude. Its a big shame that such a big company has so poor quality and service. I will never ever use products of this company and will also recommend others to avoid using the products of motorola especially their phones. I had a very bad experience. Was this information helpful? | |||
Jun 15, 2018 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. Verified Support May 11, 2018 Motorola Mobility Customer Care's response Hi Smriti, Greetings from Motorola! Thank you for bringing this to our attention. This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post. Thanks Motorola Support | |||
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