Motorola Mobility — Regarding delivery of bad product

sunil@765

from Ernakulam, Kerala

Address:	Ernakulam, Kerala, 682004
Website:	Motorola mobility

I have purchased new moto G 4 plus handset in Jun month of 2016. I felt battery related issue in handset.after some time it starts hang.thereafter I called to Motorola's customercare, but they didn't give me positive response.i told them to change my handset because with in 15 day lot of problems occur.now if I am switching on my handset, it take only 30 minutes battery backup in 100% charged battery without using Internet or else. So i[censored] can something then please change my handset.i had lot of faith in moto phones as well as your customer support team ..but it left a bad impression over us and customer become how u can break our faith and company loyalty.please replace my handset...
My mobile number is ..[protected]

Was this information helpful?

No (0)

Yes (0)

Motorola Mobility customer support has been notified about the posted complaint.

Sep 06, 2016

Updated by sunil@765 Sir I am Amit...
I suggest to alldon't purchase moto G4plus.

I call this number[protected] your customer Care... and told I am already registered my complain on 17 August regarding mobile battery..
but your employees told to me this is not my problem he is not soft talk with me..your employees behavior is very poor...my no [protected]