[Resolved]  Motorola Mobility — Repair issues new

Address:

411048

I have purchased moto g4 plus on 18/5/2016 and it got spoiled on 7/7/2016 and i submitted my phone b2x service center in pune on 8/7/2016 and the job sheet no. Amspue007729 and the concerned person said i would get my phone in a week and when i escalated about the issue with my phone they said the ic is gone and display and were waiting for parts and yet its been a month the status shows pending for parts and when i contact the motorola customer care they just push me back saying sir we are looking into your case and will you get a solution asap and yet they didn't give back my phone and when asked to provide me with new device i don't get any response from them.