[Resolved] Motorola Mobility — Repairing of mobile.

Ayon Mondal

from Pune, Maharashtra

Address:	711101
Website:	www.motorola.in

I had given my moto g3 to air voice company (authorised service center of motorola) address :374, bellilious road, howrah - 711101 on dated 16.09.2016 with a minor charging problems. it is almost 1.5 months, i did not get my device back. i had contacted both air voice and motorola with a request to repairing my device. but after uncountable communications, all i had get is nothing but bluff. now i want to share my job sheet of repairing job for a necessary help from competent authority.

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May 11, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Nov 02, 2016

Updated by Ayon Mondal Moto Team,

Refer to these Communication No :[protected],[protected]. Please go these references. Last but not the least in reference number[protected] you have mentioned that My Device is ready in Service Center. When i called them they told me to wait for another week. Am i have to take legal steps?

Verified Support

Nov 08, 2016

Motorola Mobility Customer Care's response Hi Ayon,

We have escalated it to the appropriate team for assistance, someone from our team will reach you soon sharing an update.Thank you for your patience as we work to address your concerns.

Thanks
Motorola Support

Nov 11, 2016

Updated by Ayon Mondal Since last 2 months you and your service center are bluffing me. Moto has no professional ethics and it was entirely my fault that i bought a Moto Set. Tell me how a minor charging problem take more than 2 months to repair. I dont need your escalation, it was made 3 times but no result was made.