Motorola Mobility — Screen broken

Address:

500049

I have broken my moto x style screen which I oddly used for 10 days. I submitted my phone to moto service centre to repair the screen.. I called even moto service centre for the status and they said it will take 1 month time as the screen is not available in india and they need to get it from usa. again after one month I called them now they r saying it will take another 3 weeks time still the screens are not available. Why moto is selling phones in india without the parts available in india.
I asked them to return my money back as it took too long no response from moto