[Resolved]  Motorola Mobility — service centre failed to solve problem, mobile with service center

Address:831001

Dear motorola team,
I am too much frustrated with your service center service in jamshedpur, jharkhand.
At the time of charger connected, the screen of my mobile jerked and hanged every time since last three weeks.
I visited service centre, they kept my mobile on 6th ot.17 and generated complain in system.
They called me today that problem has been resolved but after waiting two-2 hours, they could not handed over my mobile but in system they had closed it as resolved.
They misbehaved with me too.
Still my mobile is under service center, they have not resolved and you can see in system that problem is resolved and closed.
Please need your intervention to help me.
Waiting for your support to resolve this issue till tomorrow otherwise i am compelled to take it another way to media network. (Scan copy of service centre attached)
Thanks and regards,
J thapa
[protected]
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Nov 13, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Oct 12, 2017
Updated by jyoti thapa
tillnow, not resolved.
service centre owner called me today to receive mobile after resolved but till now my mobile has not been resolved .
kindly take serious action,
Verified Support
Oct 12, 2017
Motorola Mobility Customer Care's response
Hi, Jyoti.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support
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