[Resolved]  Motorola Mobility — Service provided by janakpuri service centre is very very poor

Address:New Delhi, Delhi, 110045

Its going to be a 15 days ago, i am going to janak puri service centre to repair my phone regarding network issue problem, then they told me 'we have to change motherboard bcoz its not working properly even my phone in warranty (i purchased it on 5-6 month ago), then gave me a time of 1 week for repair, then after a week when i going to collect my phone, they told its still its not repair... then they again gave me a time to collect phone 2-3 days, again when i reached service centre... then its closed due to electricity problem in their room only. again i came on next day but still its not get repair, i asked him for last date to repair my phone... they again gave me a time for after 5 days,... after 5 days then again i came in the morning... they told..' its pending' and then i get angry and shouted on him then they told to collect in the evening... and when i finally collect my phone... then they gave me with new problem... that
1- censor not working
2- display in black screen show dark big green dots on the upper side of the display
3- they dont even fix the display in good manner (means... lcd screen display is not correctly fitted with the body)

Its a very bad situation for me... i wasted my petrol around 700-800 rs... and still dont get my mobile in proper condition..

Now i never suggest anyone to purchase motorola phones.

Its going to be a worst mobile service company
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Nov 15, 2016
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2016
Motorola Mobility Customer Care's response
Hi Naveem,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
Motorola Support
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